Frequently Asked Questions

Dynabook Americas provides a full range of Laptop computers and Laptop computer
accessories to meet your computing needs.

Please contact us via email at DBA-SalesInquiry@dynabook.com.

Dynabook may offer volume purchase discounts for customers placing large single-order requirements.

Please contact us via email at DBA-SalesInquiry@dynabook.com
with your contact information, products you are interested in, and a Sales executive will contact you as soon as possible.

Order status inquiry requests should be sent to DBA-OrderSupport@dynabook.com.

In your email, please provide the following information so we may respond to your request as soon as possible.

• The Order ID (e.g., DBASHOP-xxxx)
• Order date
• Full name (first and last name) and Company name on the order

To see your order history, you will need to create an account on Shop.US.Dynabook.com.

• Please click on the "person icon" in the top righthand corner on the store homepage.
• You will be asked to enter your email address on the store site.
• You will receive a 6-digit verification code to your email address provided.
• Enter the verification code to log into your account on Shop.US.dynabook.com.
• You can set up your account profile.

Please contact DBA-SalesInquiry@dynabook.com directly with any questions.

Please visit the Dynabook Support website for assistance with your product.

If you have additional technical questions regarding products purchased on Shop.US.dynabook.com please send your inquiries via email to
DBA-Business-Support@dynabook.com.